Frequently Asked Questions
Everything you need to know about shopping with MELT Method.
How long does shipping usually take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, MELT Method is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team via live chat.